Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,388 Reviews)
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Posted by: Aaaaab
Verified Purchase:Yes
I found the explanations confusing. I was frustrated verification.and correction flow. This is the worst experience in 7 years.
Response from HRBlockBy Lexis, Social Media Team, October 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: xumi
from FL
Verified Purchase:Yes
I had to purchase this twice because the first one didn't let me download the software. Other than that, I like this software because I am so used to it. I have been using this for more than 10 years. If the download issue happens again, I will stop using it, but I let go this time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, October 8, 2026
Xumi, Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Goodawg57
Verified Purchase:Yes
The new format is very confusing from last year. My pensions and income used to be first as in the past. Now other forms must be done before I even come to it. Some information could not be imported and had to be entered manually such as SoFi Bank.
Response from HRBlockBy Tra Social Media Team, October 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At
H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-
5625 at your earliest convenience.
H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-
5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
EASE OF OPERATION
on October 5, 2026
Posted by: 2025 SC FEDERAL TAX FORMS
from Aiken, SC
I PURCHASED THIS JUST THIS WEEK AFTER FILING FOR AN EXTENSION ON 04/12/2026
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, October 5, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Half baked
on October 5, 2026
Posted by: Half baked
I filed around October. The Georgia state return would not update. Your program would not let me e-file until I completed the Georgia update. I had to mail it in. When I went back in to plan for next year, the Georgia state return updated.
Response from HRBlockBy Sierra, Social Media Department, October 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: King Bo
Verified Purchase:Yes
I've been using your tax software forever and I'm a retired CPA. Obviously, I like the software and will continue using it.
The one thing that i have an issue with is navigating between forms. When I need to go back to an area, it seems cumbersome to me to go back to where I was. I seem to have to go through a number of pages to return to the exact location I was originally at. I think this could be make easier.
The one thing that i have an issue with is navigating between forms. When I need to go back to an area, it seems cumbersome to me to go back to where I was. I seem to have to go through a number of pages to return to the exact location I was originally at. I think this could be make easier.
Response from HRBlockBy Sierra, Social Media Department, October 5, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from honolulu Hi
Verified Purchase:Yes
Crappy product. Interface not very user friendly, not clear as to what actions a filer has to take. When I tried to file online to the IRS, I kept getting a message at first stating my return was accepted then later filed by a message from the IRS saying my return was rejected. NO EXPLANATION WHY or HOW to CORRECT!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, October 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: professor69
from AR
Verified Purchase:Yes
Have used the software for 15 years. Gets the job done efficiently, imports past tax years to avoid repetitive entry.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, October 5, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock