This was our first venture into self filing in many years. Found it great for an "old guy" to work with. Bonus was professional support was only a phone call away when we had questions. Staff was professional and patient with non tech savvy client.
Pros: Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import
I am a multi year user of this software, however this year I was very disappointed that the software was not functional when I bought it. I had to wait until today, Feb 6, to download the completed version. This held me up from filing by about 2 weeks. Otherwise I can highly recommend this product.