Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
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Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
5 out of 5
5
Many years
on February 6, 2019
Posted by: DisPhil
from Orlando, fl
I have used this product for over 6 years and always happy how easy it is to use.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on February 6, 2019
Posted by: John6589
from Kansas City, Missouri
I have used HRB's tax programs for four years now, switching from its major competitor. I like Block's ease of use and its safeguards; I have never had a return rejected. Most of all, I like Block's honest pricing of their software and filing. I waited too long to download the software this year (my fault), but a call to excellent customer support (once I got past the annoying automated system) cleared up the problem easily. I am very impressed with H&R Block.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy
on February 6, 2019
Posted by: CAMPCD
from Minnesota
I bought on line which made it easy and the process was easy also.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
OK
on February 6, 2019
Posted by: Wasted Time 1000
from Sacramento, CA
Worst experience I have ever had with Tax Software. I have used Tax Cut and HR Block over the years. The current Deluxe version had many misgivings. It came up with numbers that didn't match my spreadsheet. I don't thing the mileage figures I put in for medical and charity ever got in, and the ones that did used 8% instead of 14%. Printing said that I could print individual forms, but I could not get the others to uncheck so I had to print them all if I made a change. In charity, I had some extra items from last year that were imported. I had a hard time removing ones I wanted to delete. My printer wanted me to print forms in duplex, although I don't know how that I got set up. When I got forms printed, they came out page 1,3,5 etc. Then my printer said to put the paper back in the feed tray in reverse to print the other side.
My major complaint was that every time I made a change and wanted to see it on a form, I always had to print the whole form
instead of the page I wanted.
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
No help from H&R Block
on February 6, 2019
Posted by: engord
from Las Vegas NV
Tried to get an answer (i think important) Tried several times. No help only computers.
Pros: Easy to install, Easy to fix issues
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Early file, early refund
on February 6, 2019
Posted by: StevenM
Verified Purchase:Yes
Completing the form was a breeze and I was amazed to receive my refund on Jan 29th.
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent product
on February 6, 2019
Posted by: Kt90
from Wichita, KS
I used Tax Cut software in many years.
I trust it & continue using it in the future.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use.
on February 6, 2019
Posted by: EBJeff
from Tyler, Tx.
I have been using HRBlock for years. It is easy to understand and very complete.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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