I've been a user of H&R Block's downloadable software program for several years. I like the downloadable version as it allows me to also do my mother's tax return with the additional free e-files. This year's program is still easy to use and informative.
This is the second year straight that the import function has experienced shortfalls which in one case could have been a disaster. Also the compare to previous year report was less than 100percent usable. It did not show a comparison of a new 1099r vs one that was not there previously. I would have thought the new one would have shown up under the current year with no data showing up for the previous year. This is an obvious program deficiency.
10 years of great results and then this year I take credit for solar panels and Federal and State returns are rejected, all because software has a glitch. 2 weeks later the glitch is supposed to be fixed and I file again. Keeping my fingers crossed. With the Federal shutdown, I am now filing after millions of others have filed. Sarcastically, I can't wait to see if it worked and how long my refund will take.
I use it and my family uses it and I recommend it to all my friends. Fast, affordable, easy to understand and offers an outstanding tool. Allows you to be in control of your taxes with expert advise
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast