Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
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Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
4 out of 5
4
User Friendly!
on February 26, 2019
Posted by: Spenc
I like your software because it is easy to use. You start off each section identifying what documents will be required to complete the segment. Then you explain what information the segment is looking for and answer pertinent questions the user may have while completing the segment.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Had to resubmit my H&R Block this year!
on February 26, 2019
Posted by: johnde
from PA
I received the package in the mail and subscribed online. I have been using H&R Block for 8 or 10 years and generally like it because quite frankly the Tax code is a nightmare for the average person to understand. This year, for the first time, I had to refile both the Federal and State because they were rejected. It turned out not to be my fault and both the Federal and State went through OK on the second submission. H&R was very helpful for the resubmission. One issue: Saving as PDF is confusing.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
works fine
on February 26, 2019
Posted by: 34tiger
from chicago, il
I have used HRBlock software for the past 5 years. As in the past, previous year's data loads into the new year to minimize extra data entry. Software is question-driven so it asks you about your financial situation and then decides what exemptions and deductions to choose. I have been very happy with the software and have never been audited so I must conclude it works perfectly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
State tax program
on February 26, 2019
Posted by: Jimjam barb
from Tyler tx
Your state tax program goes not support Louisiana non resident tax return. What software do you suggest that I use? I have used hr block for years. I need to get your thoughts or help or I will have to change tax service. Thanks
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Problem with program not responding
on February 26, 2019
Posted by: Mike Dahill
from MA
Have used this product for several years. One problem is that it will stop responding and then you have to wait, while the ball spins, for the program to begin to function again. This happened multiple times during preparation of taxes and it was not related to saving the file.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R is the best
on February 26, 2019
Posted by: muldoonkid
from texas
i have used H&R tax and its predecessor software for the last 30 years or so. I will not use another product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Capital Gains/Losses only downside
on February 26, 2019
Posted by: fg53
from Mary Esther, FL
I've been using HR Block tax software for years and have been pleased all these years. Never had issues with directions clear and concise and easy to fill out. This year was first year had to submit capital gains forms and interview was not as clear as I think should be for first timers. Spent almost 20 minutes chatting on line with tax advisor to get clearer instructions. That is why some of pros/cons are contradictory.
Pros: Easy to prepare, Fast
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Received program early
on February 26, 2019
Posted by: Donna mae
from Roscommon , MI
I was putting the incorrect discount coupon code . The correct code is TYTL HWT. Can you rectify this and give me the $10 credit to my account. Otherwise the program is great. I've been using for years. My cc number is on the purchase info
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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