Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5
I left Turbo Tax and found my way at H&R
on March 5, 2019
Posted by: Has been 2
from Contra Costa County, Calif.
Excellent product except support is super thin - expect 10 to 30 minutes to get someone on the phone after fighting through numerous auto-prompt selections. Then write down the bypass number and keep it. Great product at almost half the price.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Two years in a row HR block created significant (>20%) errors in my iowa return calculation. This year it made several mis steps during the iowa return calculation, namely an incorrect recommendation for married filing status that was NOT caught with the checker. In fact the only reason that it was caught at all was that it was picked up during the efile process. And it took significant effort to correct. This product used to be flawless, but now I will be looking elsewhere for tax preparation software. Hopefully it works better with other states!
Very disappointed with this product. If you are not familiar with the basic tax code it would be easy to make mistakes, especially if you are claiming American Opportunity credit. Needs to ask many many more specific questions and not leave it up to the customer to look at IRS Publications to find the answers