Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
2
Not as good as the past.
on March 6, 2019
Posted by: Grummmmmpy
from Kansas City
problems.... 1. did not import W2 correctly. down loaded it 3 times and filled/left blank different fields each time. 2. when filling out college info on dealing it would pick American oppoptunity/lifetime learning credit with out telling why it picked it, and it did not pick the one that would give me the biggist refund. (1st year of college) 3. it dont let you know you can not electronic file, due to limitation till you try to e-file (multi college, farm income, ECT)
as a returning user, it gets easier each year. Only glitch was it wouldn't accept a payment date in Jan. for my last quarterly payment, even though it isn't due 'til 15 Jan.
Pros: Easy to prepare, Easy to import documents, Fast
I have been using a tax professional to do my taxes for years but her rate has gone up each year and gotten expensive. Last year I had her do my taxes and file but I also did them with H&R Block as a check and the results were almost identical. This year I did my own taxes and filed using H&R Block and saved hundreds. Since I had to assemble all the information for her anyway it's fairly easy to just put the information into H&R Block software instead. I have used Turbo Tax in the past and in my opinion this is easier and less confusing. I will continue to use H&R Block in the future.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I usually get it mailed to me in December from H&R Block. I install it in late December or early January. I have been using it since 1998. Found that I liked the interview process much easier then TurboTax. When ever I had an issue in the past H&R staff were very helpful resolving my issues. This year everything went very well and I was to resolve my questions within the software help feature.
I've used H&R software for several years. This year's was the absolute worst! Some Goto features didn't work as they were suppose to. One didn't work at all. Biggest issue was trying to e-file....would lock up with Server Busy error. The only way out was to reboot.