Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
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Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
2 out of 5
2
Not as good as the past.
on March 6, 2019
Posted by: Grummmmmpy
from Kansas City
problems....
1. did not import W2 correctly. down loaded it 3 times and filled/left blank different fields each time.
2. when filling out college info on dealing it would pick American oppoptunity/lifetime learning credit with out telling why it picked it, and it did not pick the one that would give me the biggist refund. (1st year of college)
3. it dont let you know you can not electronic file, due to limitation till you try to e-file
(multi college, farm income, ECT)
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
EZ to use
on March 6, 2019
Posted by: hondo77
from Texas
as a returning user, it gets easier each year. Only glitch was it wouldn't accept a payment date in Jan. for my last quarterly payment, even though it isn't due 'til 15 Jan.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Better than TurboTax
on March 6, 2019
Posted by: Pete2
from Evans, GA
This was my first time using H&R Block software and I was very happy. It costs less and was faster.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Works well
on March 6, 2019
Posted by: Brewster GA
from Lawrenceville, GA
I have been using a tax professional to do my taxes for years but her rate has gone up each year and gotten expensive. Last year I had her do my taxes and file but I also did them with H&R Block as a check and the results were almost identical. This year I did my own taxes and filed using H&R Block and saved hundreds. Since I had to assemble all the information for her anyway it's fairly easy to just put the information into H&R Block software instead. I have used Turbo Tax in the past and in my opinion this is easier and less confusing. I will continue to use H&R Block in the future.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Meets my needs
on March 6, 2019
Posted by: paulec
from east longmeadow ma
I usually get it mailed to me in December from H&R Block. I install it in late December or early January. I have been using it since 1998. Found that I liked the interview process much easier then TurboTax. When ever I had an issue in the past H&R staff were very helpful resolving my issues. This year everything went very well and I was to resolve my questions within the software help feature.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Buggy. Kept locking up when I tried to e-file.
on March 6, 2019
Posted by: Frustrated in IN
from Fishers, IN
I've used H&R software for several years. This year's was the absolute worst! Some Goto features didn't work as they were suppose to. One didn't work at all. Biggest issue was trying to e-file....would lock up with Server Busy error. The only way out was to reboot.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Love it
on March 6, 2019
Posted by: Laddy1
from Long Island, NY
I love this product- have been using it for years, very user friendly.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to navigate
on March 6, 2019
Posted by: Chopper67
from Standish, Michigan
Second year with using the Block. Best change ever. I have used turbo tax for over 6 years
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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