Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5
Easy to Use
on March 19, 2019
Posted by: Rocky44
from Eclectic, Alabama
I love that this program is so easy to understand and use! But there are two features I would like to see added: (1) Password protection so that others using my computer (computer geeks; visiting family members) can't see my private information; (2) Use of DeductionPro all year so I could keep track of the value of non-cash donations as they are given. One annoying feature is the continual pressure to file a state tax return; but many retirees in Alabama are not required to file state income taxes. It would be nice to have a box to check saying "I am not required to file a state tax return."
Generally, this program did a good job. However when down loading1099-INT, 1099-DIV and 1099-B dat directly from a financial institution such as Schwab, Fidelity, E-trade etc., it was clumsy. The down loaded unsegregated data from multiple different account types i.e. taxable as well as non- taxable accounts, and acconts that are for my dependents (which were 'linked' to my personal accounts at the financial institutions). I then had to go through the full list of downloaded interest, dividend and capital gain data to ferret out the ones that I actually need to include in my tax returns. It would be far easier to have the information downloaded and grouped by the account number, so that I could easily go through the account data and delete the ones that didn't apply to my tax return.account numbers
The software repeatedly reported error-free federal AS WELL AS state returns, but California e-File rejected it three times after hours spent in the online chat (who did his best, even co-browsing the return). Even the help of his supervisor couldn't unravel it. Ended up paper-filing. The Rejection Report from California was really no help and did not sufficiently identify the problem or lead to a resolution. Would not recommend the product to anyone with rental real estate: the product has always been poor in this area and drops the user to filling out all the PAL worksheets, which are necessary, manually. It's the "California Adjustments" portion that's problematic, esp. Passive Activity Losses (even if you really HAVE no CA PAL adjustments to make!!). My Pros and Cons below are based on these difficulties. Otherwise, the product is satisfactory. But I can see why the state product is bundled together with the federal: there wouldn't be sufficient value for money standing by itself, at least not for CA (which is admittedly garbaged up - but that's how most Californians like things).
This year is the first time I used H&R Block for preparing my Fed income tax. I have previously used TaxCut and Turbo Tax which were OK with the exception of Turbo Tax one year that failed to work on my computer. I found the H&R tax program very intuitive and overall easy to use. I will probably use it next year.