Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,392 Reviews)
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5
Easy to use.
on March 31, 2019
Posted by: Mark SR
from Vanderbilt, Michigan
I bought this not knowing what I was getting in to. I was very surprised at how easy it was with the step by step instructions. Did my state and federal returns in less than an hour. Great product!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
As usual, a great tax software program!!!
on March 30, 2019
Posted by: chasg
from Southeast Missouri
I have been using your software since 2012. It is great in all ways.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Struggle to install state and updates.
on March 30, 2019
Posted by: Hunter70
from Indiana
I've used this product to file my taxes for years. This year the state file would not down load. I had to purchase state again. It took me 6 try's to get the required update to install. Charged me state filling fee 3 times. Very frustrated with this product this year. Probably the last time I'll use it.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
Not impressed this year!
on March 30, 2019
Posted by: BMB3
from Apex, NC
We ran into several problems this year where the interview ended up NOT creating the correct results. We found at least 4 different places where we had to go into the forms to correct the results of the interview. We will not use H&R Block next year.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Great, except for the 1099-INT vs 1099-OID
on March 30, 2019
Posted by: StuartMoskowitz
from Hartsdale, NY
The 1099-INT was the only weak spot this year. If you had both regular interest as well as OID interest, you could not enter both types of interest by toggling between them without losing the information for the other one you already entered. As a result, I had to re-enter the information for the 1099-OID in a separate entry. You should modify the logic in the program so that you if you have both types of interest, you should not have to create a whole separate entry (including the broker's name and account number) before entering in the second type of interest.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Very thorough. Builds confidence.
on March 30, 2019
Posted by: Tinkerer1
from Upstate NY
I've used H&R Block tax software for longer than I can remember--never a single issue, year after year. Automatic passing of last year's data to this year's return saves a lot of work. I would say every now and then I would like just a bit more help or info, but that is seldom. I'll use it again next year for sure......very happy with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Some issues
on March 30, 2019
Posted by: Hank91
from Irvine, CA
There were two issues with this software on the Mac.
1. Unable to close the program without force quitting. I called about this and the rep said "it was a known issue"!
2. When trying to import financial information from brokerages the program crashed.
1. Unable to close the program without force quitting. I called about this and the rep said "it was a known issue"!
2. When trying to import financial information from brokerages the program crashed.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Mathematical error in software
on March 30, 2019
Posted by: No return for me
from Indiana
Found an error in the state tax software. Confirmed W2 information was entered correctly but when the software carried it over to the state return it added $1000 to the amount of taxes paid. State department of revenue found the error and corrected it. Even went back and completed the state return with separate software and confirm the HR Block software was wrong.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock