I have used this program for 7 or 8 years now and find it understandable. However, the planning module for 2019 Taxes is worthless. My 2018 tax was $44,000, but after entering many of the 2018 values as my 2019 estimate, the planning module came up with an estimate of &10,000 for 2019. Can't possibly be right.
When the program "completed " the adjustments section it stated I had excess contributions to my HSA. I had to exit and restart the program before it would go through the spouse's health insurance questions. The program should have gone through those questions the first time through. I don't recommend relying on only the software's internal check. Always go back and look at the entries for yourself.
I've used this for years and it has met my needs and saved me a lot of money being able to do the taxes myself. I love the audit support and the help section when I get stuck on something. There are 4 choices for every circumstance and I think I've just at least 3 of them over the years as my needs have changed. This year I was stuck on Form 8379 Injured Spouse Claim Form and H&R told me exactly where to find the answer to my questions. Thanks Block!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I am using HR&BLOCK software for many years. It is easy to use, great tax advice and support. Recently I need to fill up form 1116 - Foreign Taxes paid form. But if I use that form then I am not able to efile taxes. Developer has not enhanced this feature for so many years and that cause me headache to loose money on foreign taxes paid since I hate to file manually.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents