I had a very difficult time downloading any tax law changes.The instructions are confusing based on type of software etc. I have never had a problem in the 15 years I have used your software until this year when I did not have a disc.This should not be rocket science to select all of the different options. Why can't I select "same as last year".Some of us don't have a PHD in computer programming.
Every year there are user annoyances: sections that seem to lead me in a loop. Sections I seem to have to redo for no apparent reason. Things that don't make sense. It's cheaper than the alternatives, but I'm not sure it's worth it.