Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,392 Reviews)
Open Ratings Snapshot
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product. 
(
52,730 out of 61,888
)
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Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
2 out of 5
2
Unclear Pathway to Correct Return
on April 9, 2019
Posted by: Kayak Flipper
from Greenville SC
I have two properties that I rent. Put in both properties as prompted by software. When I got to the part where I add depreciation, the software does not make it clear whether to enter depreciation for both at a particular point or only one. First try - both depreciations showed for one property when I reviewed the actual form. Went in and deleted depreciations, but they still showed up on the form even though they were clearly gone from the software prompt screens. Started over several times. There is clearly a glitch in this part of the software. Eventually it worked, but there is nothing in the software prompts to tell you when you are entering depreciation information which one of the properties it will apply to. I reached a high level of frustration so I may be mistaken, but it appears that sometimes deleting depreciation information works (removes it from the actual form and the return) and sometimes it does not. In past years the software has worked perfectly for me, but I did not have multiple rental properties so I have not encountered this difficulty.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good
on April 9, 2019
Posted by: newt1530
from Wisconsin
Works good. I am not much of a tax guy but this program talks you through everything.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Seems correct
on April 9, 2019
Posted by: mrp1
from PA
Bought months ago and satisfied with the product so far
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Better than expected
on April 9, 2019
Posted by: Marshart
from Jacksonville
Easy to follow and very helpful with questionable entries. I use the same program every year which makes it faster to complete when using the import features.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Works great
on April 9, 2019
Posted by: aaaaaaaaaaaaaaaaaaaaaaaa
from LasVegas
Works great but it was a pain to get it to load on Windows XP but it did , then it was smooth sailing after that
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Worse than all the past years
on April 8, 2019
Posted by: fpjo
from al
Could not figure out how to skip filing an extension. The alerts "go To" button did nothing, and I never eliminated the alerts on my 1099s
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Difficult to follow especially the state return
on April 8, 2019
Posted by: matt1172
from Colorado
instructions for state e-file were difficult to understand and incomplete.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
So easy to use!
on April 8, 2019
Posted by: Robert828
from North Carolina
I've been using the H & R Block tax software for several years and have never had a problem. Any questions I had were answered within the program itself. It's very simple to understand and use is effortless. I usually finish my federal and state taxes in about 45 minutes to an hour. Very easy indeed!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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