Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,392 Reviews)
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
2
LONG WAY TO MUCH EASIER & JUST AS ACCURATE RESULT
on April 10, 2019
Posted by: TAXING70
from DALLAS, TX
I HAVE USED TAX CUT BY BLOCK FOR ABOUT 20 YEARS NOW. I FIND THAT ESPECIALLY THIS YEAR, THE UP FRONT PREP GUIDELINES COULD HAVE BEEN GIVEN SO AS TO MINIMIZE TIME USING THE PACKAGE.
IT DOESN'T EVEN DO THAT NOW THAT THE STANDARD DEDUCTS. ARE SO HIGH.
I COULD HAVE FINISHED MY RETURN IN 30 MINUTES BUT INSTEAD IT TOOK 3 HOURS OF WADING THROUGH A LOT OF UNNECESSARY STUFF THAT COULD HAVE TOLD ME THAT UNLESS I HAD A LOT (LIKE TELLING ME WHAT A LOT WOULD BE) OF DEDUCTION TOTALS WERE GIVEN UP FRONT, I COULD HAVE SAVED HOURS IN THE PREP. I DIDN'T BECAUSE I DIDN'T KNOW HOW FAR I WAS FROM IT NOT MAKING ANY DIFFERENCE. I COULD HAVE USED A LOT OF BALLPARK ESTIMATES INITIALLY, TO SEE IF I WAS JUST WASTING TIME TO GET ALL THE PRECISE DETAILS.
IT DOESN'T EVEN DO THAT NOW THAT THE STANDARD DEDUCTS. ARE SO HIGH.
I COULD HAVE FINISHED MY RETURN IN 30 MINUTES BUT INSTEAD IT TOOK 3 HOURS OF WADING THROUGH A LOT OF UNNECESSARY STUFF THAT COULD HAVE TOLD ME THAT UNLESS I HAD A LOT (LIKE TELLING ME WHAT A LOT WOULD BE) OF DEDUCTION TOTALS WERE GIVEN UP FRONT, I COULD HAVE SAVED HOURS IN THE PREP. I DIDN'T BECAUSE I DIDN'T KNOW HOW FAR I WAS FROM IT NOT MAKING ANY DIFFERENCE. I COULD HAVE USED A LOT OF BALLPARK ESTIMATES INITIALLY, TO SEE IF I WAS JUST WASTING TIME TO GET ALL THE PRECISE DETAILS.
IN THE FUTURE AS MY SITUATION WILL BE MORE COMPLICATED, I WILL PAY AN EXPERIENCED CPA AND NOT WASTE MY INCREASINGLY VALUABLE TIME AS I GET OLDER AND HAVE FEWER YEARS OR EVEN HOURS TO WASTE ON WHAT SHOULD HAVE BEEN A MUCH SIMPLER PREP. TAX CUT IS A LONG WAY TO GET TO A FASTER AND MORE DIRECT RESULT!
ALSO, I DON;T LIKE THE WAY H&R BLOCK TRIES TO GET ME TO UPGRADE MY PACKAGE WHEN I ALREADY INVESTED MONEY WHAT WAS A PERFECTLY ADAQUATE VERSION BECAUSE OF A SINGLE ISSUE THAT WOULDN'T IMPACT MY FINAL RESULT OF TAX LIABILITY ANYWAY. 20 YEARS IS A LONG TIME TO BE PATIENT WITH SOMETHING THAT HASN'T MADE ANYTHING IN PREP MORE EXPEDIENT. THIS IS WHY TAXPAYERS HATE DOING TAXES!
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Poorly done. Getting worse every year.
on April 10, 2019
Posted by: MB_2018Deluxe
from Colorado
Two major complaints. 1) Does not reveal the amount of the service fee for online payment. It is 2.5% through pay1040. This adds up quickly and in my case is unreasonable. 2) Colorado State prep and payment is abysmal. Instructions for payment tell me "go to the colorado gov site and follow instructions there." THAT"S THE WHOLE POINT OF THIS SOFTWARE, HRB.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
More specific
on April 9, 2019
Posted by: GinaMarie1981
from Carson City, NV
It would be great if the program could be more specific to each person using it. For example if you have 2 kids and you don’t get the full $4000 credit the program explains why you didn’t. In the same way for an energy credit the program would tell you there is a cap on how much credit you can get and the rest will carry forward into the next year etc.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Disgusting
on April 9, 2019
Posted by: Santosh2005
from Illinois
You guys chit me, I am witing for online support, it wasted my more than 2 hours but no one here to help me
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Worst tax experience of my life.
on April 9, 2019
Posted by: lWoolsey
from Salt Lake City, Utah
Program repeatedly shut down in the MIDDLE of doing my taxes, in which case I had to go back and re-input my information. As if taxes aren’t stressful enough.....
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Fast and Easy - Even with a Complicated Return
on April 9, 2019
Posted by: DSmith53
from Utah
I am amazed how quick and easy it was to file my taxes. I have multiple income streams and I thought I was finally going to have to go to a professional preparer, but this software handled it all without any angst. Well, except the pain of having to pay such a large amount of taxes. Some tax break that was. I paid more!!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Great software program ... keep it available f
on April 9, 2019
Posted by: Jpdev
from Virginia Beach VA
Some inputs needed hard to understand ... only a couple
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Made life a lot easier by doing every calculation
on April 9, 2019
Posted by: Eddiemb
from Westminster, MD
I was a little grumpy about how long it took to enter some of my information into the program until I stopped to realize I would have taken as much or more time doing it by hand. The great feature was that all of the calculations I would have done with a calculator and IRS forms and schedules was done for me. I saved time and got my return in a week earlier than usual. Free e-filing was an added bonus.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock