Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
3
Bring back the easy Search and Chat features
on April 11, 2019
Posted by: T_Dixon
from Tampa, FL
I have been using this software for tax returns since 2010. It seems to have improved every year except for 2018. If you have a simple return, you'll be set, but if you have a little more complex items and / or have accuracy issues, you will need help to get through these. It's one of the reasons I buy the software every year, as HR Block has provided this help. This year however, there was no ability to type something to search in help, and no way to initiate a chat session. I don't know why these features were taken away, but I highly suggest you bring them back!
Have used in past for years, like it and less $$ that Turbo. Only thing I dislike is the software taking over the screen, with no chance to minimize to access other software I have
Navigating to different forms is challenging. Some pages are more flashy than content relevant. The popups asking to buy different products or upgrade are annoying.
Easy to use. I wish they had the Ohio SD100 School income tax form. Also, the payment voucher didn't say where to send Federal tax payment like the Ohio did.