Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,392 Reviews)
Open Ratings Snapshot
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product. 
(
52,730 out of 61,888
)
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Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
3 out of 5
3
Bring back the easy Search and Chat features
on April 11, 2019
Posted by: T_Dixon
from Tampa, FL
I have been using this software for tax returns since 2010. It seems to have improved every year except for 2018. If you have a simple return, you'll be set, but if you have a little more complex items and / or have accuracy issues, you will need help to get through these. It's one of the reasons I buy the software every year, as HR Block has provided this help. This year however, there was no ability to type something to search in help, and no way to initiate a chat session. I don't know why these features were taken away, but I highly suggest you bring them back!
Pros: Maximizes refund
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great!
on April 11, 2019
Posted by: RonPalmCoast
from Palm Coast, FL
I have used for 5+ years. It just gets better each year.
Ron
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Works well
on April 11, 2019
Posted by: Terryb40
from Torrance CA
Have used in past for years, like it and less $$ that Turbo.
Only thing I dislike is the software taking over the screen, with no chance to minimize to access other software I have
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great features
on April 11, 2019
Posted by: Annie0423
from NC
I found the software doing things automatically without explanation and to me that was disconcerting.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
94144
on April 11, 2019
Posted by: ALjs
from Charlotte, NC
Excellent product, easy to navigate, fast completion of returns, prompting is excellent
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
HRB Deluxe
on April 11, 2019
Posted by: arby121
from Texas
Navigating to different forms is challenging. Some pages are more flashy than content relevant. The popups asking to buy different products or upgrade are annoying.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use
on April 11, 2019
Posted by: usually late
Easy to use. I wish they had the Ohio SD100 School income tax form. Also, the payment voucher didn't say where to send Federal tax payment like the Ohio did.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use and easy to file
on April 11, 2019
Posted by: javaqen
from Maine
We had a good deal of changes to our tax filing this year and the software handled it well.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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