1. Did not import W2 information correctly. Took forever to load the W2 form and then when I clicked OK to confirm, the whole application crashed. This happened multiple times. I am not paying money to enter everything manually!! It is stupid! 2. To get the 1099-INT form, they do not have an option to connect with BofA! That is just plain stupid! This is one of the biggest banks and they don't provide a hook up with them. 3. The interface was very poor in general. Too many questions and very little explanation.
I have used the product for about 10 years in a PC environment, but needed to convert to my MAC this year, for a variety of technical issues on my end. Had some issues this year that are probably user driven differences between the PC and MAC environments. But, I pushed through and finished my fed and state returns in about 4 hours of time. It would have been faster but I had to input a lot of data that is usually updated by the system.
Software is fairly efficient, and straight forward for most of it. As with each year, a bit disappointed with lack of explanation and capabilities with the state program.
Good features but I was unable to print any copies
on April 11, 2019
Posted by: Shafik 18
from Al
There was an error in printing my returns, When entering the DL # you should enter the associated data right then , otherwise you get an error at the end. Also the DL# info should automatically transfer to the state returns.