Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5
Great 2018 Product & Live Person Customer Support
on April 12, 2019
Posted by: Happy Dee
from FL
I have been using H&R Block software for the past four tax filing seasons and I am so happy I did! The SW has been a huge blessing when it came to federal filing and at several times, having "'multiple state returns" to file during "a" filing season. The on-call customer support personnel have been extremely helpful and quite professional. I know haven't tried other tax preparation SW, but I can't seen myself leaving H&R Block as thus far, they've been truly awesome!
I have used this software for years and always find it easy to use and understand. The tax prepartion part is great and I will contintue to use it every year. My challenge with software is the planning part. I am self employed now I cannot figure out how to get estimated taxed forms filled out thru the software. It wants to auto fill federal tax deductions even though I put in zeros. So every way I have tried it comes out and says you wont owe anything. So I will continue to do that part manually. But the primary function of the software doing and filing the taxes is GREAT!
Many missing features that i had to look elsewhere
on April 12, 2019
Posted by: sims911
from SLC, UT
I bought this for years and weird things happened in this like it penalized me for contributing to my Roth IRA. I had to look elsewhere for information and then go fill out the correct forms. I really felt like I didn't pay the absolute minimum taxes. Nor does this SW do any planning to prepare for 2019. I have to believe there is a better solution out there than this.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I have used H&R Block to complete my tax returns for a long time, I’ve actually never used another software program. I’ve always been pleased with the program until this year. When trying to complete the HSA section, specifically Form 8889 the software was not helpful in the least. It only referred me to the IRS website, which is completely unhelpful. I feel like my situation is pretty common (I have a HDHP with HSA for me and my kids and my wife has a HDHP with HSA for herself) but this section did not help me complete this form given my situation at all. Granted I got lucky this year bc my wife didn’t actually start her HSA until 2019 but I fear completing my taxes for 2019 given we will both have a HSA and file jointly. I hope H&R Block really takes this into consideration and the program becomes more helpful and useful in this section and provides some guidance and examples of how to complete.