Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,392 Reviews)
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
1
No one should have to pay for filing taxes
on April 14, 2019
Posted by: American101
from New Jersey
I have been using this product for years, but remain unhappy with the unreasonable costs to purchase State returns and the also the high cost of paying tax due by credit card. Come on people, you are making plenty on the Federal software package!
I would recommend this to a friend!
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Federal program great, state has problems
on April 14, 2019
Posted by: Betsy the cat lady
from CA
I usually use Turbo Tax, but Wal*Mart did not have it, so I picked up H&R Block. Once I downloaded the CD, the federal program worked fine. When I went to continue with my state taxes, the program just hiccuped and wouldn't load. It took hours on the phone with tech support to get it straightened out. Kudos to Zachery at tech support, who didn't give up! Don't buy the CD, go online and purchase the
download.
download.
Pros: Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
ok
on April 14, 2019
Posted by: geo040
from MA
Initially, difficulty to download because of a lapse in time between purchase and the time that I wanted to do my taxes. Corrected with the patient help of one of your customer relations reps. Finally finished tax documentation after correcting a step that I Had missed. E-filed and had a reject by IRS for incorrect 2017 Adjusted Gross Income which software had imported from 2017 1040, also an HRBlock prepared return. Got stuck with additional e-file costs for resubmitting.
Cons: Hard to import documents
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Adequate
on April 14, 2019
Posted by: HJB53
from CA
I am not happy with the changes that were made to the software from the previous years. I found it impossible to look at an entire completed page.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use - not complicated - Great!
on April 14, 2019
Posted by: Eric in CO
Switched from Turbo about three years ago when they deleted capital gains. Turbo was more complicated and costly than H&R Block. Still happy I switched.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Almost great
on April 14, 2019
Posted by: Morriskatz
from Northern New Jersey
Does a wonderful job of taking into account all types of income, deductions, etc. Only problem I had was summary and filing printout did not include Schedule A for detailing medical and charitable deductions, of which I have significant amounts. The IRS would not be amused
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Dissatisfied with product this year
on April 14, 2019
Posted by: oscar12
from Florida
I've used HR Block tax program for several years now, and three times have run into problems that needed to be fixed before i could e file. Last year and this year I got error messages concerning vehicle write off for self employment expenses. The "error" was highlighted red and narrative said it needed to be fixed, but there isn't anyway to correct it from the error screen. Last year I gave up and took a hit on taxes, this year I scrolled back and back and finally came to a screen where I could fix the problem.
My biggest complaint this year is that the program imported the wrong information for last years AGI causing my initial e-filing to be rejected. I do not know where it got the numbers it plugged into the form this year, maybe they were 2016 AGI.
After a stressful period of trying to figure out the problem, and trying several times to fix it, I finally was able to correct it. Fortunately I had printed out the first 2 pages of my return from last year, and was able to locate the correct information. The procedure to fix this problem and the one for vehicles should be as simple as pointing, clicking and inputting data instead of trying to figure out what the problem is and potentially spending an hour or so to fix it.
I will use the product again, but no longer fully trust it to import crucial information correctly with out reviewing it.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Horrible
on April 14, 2019
Posted by: KrishC
from Boston, MA
The Rental Income section is horrible. You are asking for rental, depreciation by property but during Expense calculation there is no option to select the property. One need to run several trial and error to find out what is the correct process
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock