Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,392 Reviews)
Open Ratings Snapshot
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product. 
(
52,730 out of 61,888
)
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Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Helpful Software
on April 17, 2019
Posted by: Joansie89
from Houston, Texas
Once all the statements are collected, the software offers forms and worksheets which parallel those statements and make information entry easy. The software checks for omissions and errors to help insure the acceptance of the return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
NOT USER FRIENDLY
on April 17, 2019
Posted by: happynot
from GA
Completed process and submitted e-file only to find out after tax day that the process didn't go through. Checked bank and found money had not been paid. Wen't back into program to find e-file wasn't submitted two weeks prior as thought. Spent more than an hour trying to process e-file. When I think it has finally worked, I get message saying can't e-file return, call this number. What an ordeal! Lori had to know who my friends were, what state I received my SS card from, my shopping habits, cities I'd lived in, counties lived in, you name it.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Disappointed in Federal. Dissatisfied with ALState
on April 17, 2019
Posted by: glo1934
from Birmingham, Al
As I prepared federal return would liked to have seen results on form 40 as I entered various categories of info. Had 2 retirement incomes which were excludable on state. Had to prepare it manually as I did not enter proper amounts under "Pensions & Annuities". Needed "Help" that explained clearly how to arrive at amounts to be shown.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
A Hopeless Prody
on April 17, 2019
Posted by: Senior Girl
from Evanston
I am a senior and I am crying bitterly
I was with H&R online service since 10 years which is an excellent program.Please don't make the mistake of buying it.This product is a rip-off
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
H&R Block Deluxe 2018 Software
on April 17, 2019
Posted by: Adam Smith
from Harvey Louisiana
This software failed terribly to guide me to make Federal payment for my tax was due after I give my credit card information
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Saved returns to flash driveare no longer useable!
on April 17, 2019
Posted by: Anonymous
Saved returns to flash drive are no longer useable!
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good for beginners
on April 17, 2019
Posted by: Nancychef
from North Carolina
I am a novice at tax returns. I like the way this took me step by step. It anticipated common questions and had explanations ready. It prompted me how to answer a few questions I had no clue how to respond. That being said I had frustration when i wanted to back
It took me back to far and I had to go page by page again. And some items I put in the search bar kust weren't there.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great program
on April 17, 2019
Posted by: Big Dot
from Rockwall Texas
I have been using it for six Years and the program is still outstanding
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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