I have been using this product for several years. William in you Tech Support Call Center was wonderful to talk to and helped with downloading the new state expertly!
I have used this software for several years and it has always been easy, logical to use (not all tax software makes logical sense to me). This software makes sense as to how it enters the data with lots of instructions available if needed. it makes sure that you enter all of the information to document the return.
The only complaint i have is that the screen does not allow me to enlarge it. The gray fonts are difficult for my older eyes to read. other programs i enlarge so that they better fill my very large monitor. this does not allow me to do that.
This software is something I love to hate for a couple of days and the rest of the 363 days I am so thankful for H & R Block. There are glitches but with their tech support and tax support, it’s all good!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I am a repeat customer for many years now and glad to see the software developers keep pace with the possibilities of technological advances and mproving the product
I had to amend and redo all the state forms online with state revenue dept. site, because program did not include deductions properly or use appropriate forms.