Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,392 Reviews)
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
4
product was ok, and mostly helpful.
on October 16, 2019
Posted by: Johnny72
from Houston, Tx
I've been happy with the ease of use of the product in the past, but when I was filling out the mileage tax deduction part I feel it didn't calculate and reduce my tax liability or it was broken.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to navigate and help is always easy to unders
on October 15, 2019
Posted by: TD Terry
from Surprise, AZ
I have used this product for many years. i believe it to better than its competitors. The software is easy to navigate. The alerts are meaningful and fully explained.
Kudos to H&R Block for making a difficult task EASY.
Kudos to H&R Block for making a difficult task EASY.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Unnecessarily complicated to finish up.
on October 15, 2019
Posted by: ted42
from Los Angeles, CA
I actually enjoyed doing my returns by hand, but they got to be so complicated that I had to go to tax software to fill them in. H&R does a pretty good job with that. But then they tack on extra charges to file the state return electronically and to make the Federal payment with a credit card, and both processes are unwieldy in the extreme. Also, when I went to print out the CA voucher, it printed the wrong form, and I had to go back and find the right form by hand.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
confusing areas
on October 15, 2019
Posted by: Babs4
from Illinois
I found that as I made entries, the program more than once entered my value twice. It was probably something I did, but there was no check and balance system to tell me that the same value was already entered once. I also found claiming "business use of the home" very confusing. I had to go back three times and make changes to the worksheet to make the program work right with the correct values. There was also no explanation when a downloaded value from last year was filled in with a highlighted number and an "x" next to it, you actually had to click outside of the box for the program to register and include the value. Just little changes that I found cost me time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
override
on October 15, 2019
Posted by: boomer49
from palm harbor, fl
tried to e-file but kept getting messages that if I overrode entries I would not be able to e-file
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
This is a good product if one understands taxes.
on October 15, 2019
Posted by: Bentley Legolas
from Equinunk, PA
I have been using this program for a few years and it eases the burden of preparing taxes.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Some Obscurity in interview and forms, but OK
on October 15, 2019
Posted by: Asteve
from Culver City CA
Overall the software works well and but navigation in interview requires re scrolling through many topics to get to what you want to return to. It works best if you go straight through and dont come back and make and changes. Its slow to recalculate even when using the recalculate command. Some entries never change even after recalculation. Ex: if your amount due to be applied to following year return changes the origonal number stays in the accuracy review form until you manually change it. (although on the 1040 itself it has corrected automatically)
It does not explain certain need entries and with some really actually easy but obsure worksheet qualifications it forces you to go and do it yourself outside the software.
Ex.When figuring the "Net income" for self employed health insurance deductions it is no help. You are suppose to go use IRS publications. And you know how miserable those worksheets are.
It also took them several years to finally figure out how to do Market Place Health Insurance properly. During those years you could not efile because they were unsure of their own calculations!
In the new 1040 form it leaves out the critical instruction that is on the printed IRS form that explains how line 7 now works. If you didnt know your tax forms well from the previous years you would be utterly confused trying to figure this out.
So generally it works to figure your return but to obscure the method from you so as to make their service appear essential.
I dont think the other softwares are better, but i havent used them in years.
It does not explain certain need entries and with some really actually easy but obsure worksheet qualifications it forces you to go and do it yourself outside the software.
Ex.When figuring the "Net income" for self employed health insurance deductions it is no help. You are suppose to go use IRS publications. And you know how miserable those worksheets are.
It also took them several years to finally figure out how to do Market Place Health Insurance properly. During those years you could not efile because they were unsure of their own calculations!
In the new 1040 form it leaves out the critical instruction that is on the printed IRS form that explains how line 7 now works. If you didnt know your tax forms well from the previous years you would be utterly confused trying to figure this out.
So generally it works to figure your return but to obscure the method from you so as to make their service appear essential.
I dont think the other softwares are better, but i havent used them in years.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Some Obscurity in interview and forms, but OK
on October 15, 2019
Posted by: Asteve
from Culver City CA
Overall the software works well and but navigation in interview requires re scrolling through many topics to get to what you want to return to. It works best if you go straight through and dont come back and make and changes. Its slow to recalculate even when using the recalculate command. Some entries never change even after recalculation. Ex: if your amount due to be applied to following year return changes the origonal number stays in the accuracy review form until you manually change it. (although on the 1040 itself it has corrected automatically)
It does not explain certain need entries and with some really actually easy but obsure worksheet qualifications it forces you to go and do it yourself outside the software.
Ex.When figuring the "Net income" for self employed health insurance deductions it is no help. You are suppose to go use IRS publications. And you know how miserable those worksheets are.
It also took them several years to finally figure out how to do Market Place Health Insurance properly. During those years you could not efile because they were unsure of their own calculations!
In the new 1040 form it leaves out the critical instruction that is on the printed IRS form that explains how line 7 now works. If you didnt know your tax forms well from the previous years you would be utterly confused trying to figure this out.
So generally it works to figure your return but to obscure the method from you so as to make their service appear essential.
I dont think the other softwares are better, but i havent used them in years.
It does not explain certain need entries and with some really actually easy but obsure worksheet qualifications it forces you to go and do it yourself outside the software.
Ex.When figuring the "Net income" for self employed health insurance deductions it is no help. You are suppose to go use IRS publications. And you know how miserable those worksheets are.
It also took them several years to finally figure out how to do Market Place Health Insurance properly. During those years you could not efile because they were unsure of their own calculations!
In the new 1040 form it leaves out the critical instruction that is on the printed IRS form that explains how line 7 now works. If you didnt know your tax forms well from the previous years you would be utterly confused trying to figure this out.
So generally it works to figure your return but to obscure the method from you so as to make their service appear essential.
I dont think the other softwares are better, but i havent used them in years.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock