it would be nice if you remind users that the IRS isn't accepting returns until 1/28/20. My return has been sitting in pending status for a few days. I expect your software to forewarn me.
After spending hours preparing my return, I was prompted to save in .pdf format. This required installation of 3rd party software. The automated installation of this software failed and told me to "contact the manufacturer" (which one?) I will have to take my laptop to a printer somewhere to print my return, which probably means hours trying to install a printer driver so I can print on whatever printer I can get access to. I should be able to save a .pdf file on a USB stick and print in seconds anywhere.
Original filing software for Federal and 3 states was very smooth and efficient. However, I had to do an amended return due to corrected 1099-DIV from brokerage, which was a mess. The 1040X (amended return) has 3 columns for data (old amounts, new amounts, amount of change.) The software managed to get one column correct, other two were a mess. This should have been very simple. Software mess!