Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,392 Reviews)
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Anonymous
from St Petersburg, FL
Verified Purchase:Yes
I have been using H&R Block software for many years. The software is easy to use, directing the user through the many steps involved in preparing an accurate return. They do the work to understand the tax law, so that I do not need to dig through manuals and the IRS site to find the information needed to prepare my return.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Rvett66
Verified Purchase:Yes
Can be confusing, particularly when correcting issues on the review before filing.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MI
Verified Purchase:Yes
Have used H&R for many years and have had no problems.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indianapolis Indiana
Verified Purchase:Yes
Would like better upfront explanation and questions reflecting the latest tax changes
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JoelC2
from Ohio
Verified Purchase:Yes
Overall helpful. There was an odd bug for me when inputting my W-2s. When I input the second of my w-2s, ftom a non-qualified plan, the software altered data that I had input into my first w-2. Also, moments after I e-filed, I got a strange email saying that my returned could not be submitted and that I needed to call a phone number to complete the process. The status indicated the return was pending, and then was accepted not long after.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: wangylrn
Verified Purchase:Yes
I have been using H&R Block software for several years now. The ability to import previous year's return makes my tax return really easy. All I need to do is to follow through the step-by-step interview questions, and the tax return is pretty much done. I can't imagine anything easier that that. One thing I wish is that they didn't use the word lapse in the HSA question or explain it more clearly.
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Jean101
from AZ
Verified Purchase:Yes
I use this program every year. It is super simple to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KC KY
from KY
Verified Purchase:Yes
The H&R Block software fails to do a correct tax preparation on may levels as described below.
The W2 form imported from PDF causes error because only the last 4 digits of SSN are shown the W2 form. This error causes a cascade of errors that are not fixable manually and it interferes with filing. It keeps flagging incorrect SSN even though there is no such error.
The program does not handle contributions to 403-b, 457-b, and other such accounts correctly.
The program keeps Social Security benefits form for over 65 age even if the person has zero (0) benefits received. This also causes an error that shows up during filing. This problem cannot be corrected manually.
Overall, H&R Block is awful. You would be better off using other programs.
The W2 form imported from PDF causes error because only the last 4 digits of SSN are shown the W2 form. This error causes a cascade of errors that are not fixable manually and it interferes with filing. It keeps flagging incorrect SSN even though there is no such error.
The program does not handle contributions to 403-b, 457-b, and other such accounts correctly.
The program keeps Social Security benefits form for over 65 age even if the person has zero (0) benefits received. This also causes an error that shows up during filing. This problem cannot be corrected manually.
Overall, H&R Block is awful. You would be better off using other programs.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock