Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,392 Reviews)
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: StacietheFamilyTaxPerson
from Athens, GA
Verified Purchase:Yes
I use this product every year and have been very happy with it. I wouldn't mind an easier way to prepare my amended state return, though--it took me several tries to stop going in a circle with it. I tried using the AI to find out what I was doing wrong but it couldn't answer any of my questions and gave me no options to speak to a human. Eventually I gave up, walked away, and came back a few hours later. I answered the questions the same way as before, but this time it worked. There was some kind of glitch that eventually worked itself out.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Montana
Verified Purchase:Yes
Dependable and thorough program that I have used for decades; I have never been disappointed. MT
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Minnesotan1182
from Saint Paul, MN
Verified Purchase:Yes
Software is fine for federal taxes, but doesn't work for Minnesota State taxes due to schedules that are included
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Dave2f3
Verified Purchase:Yes
Excellent Software and easy to use. Received our tax refund in record time! Thanks. H&R Block
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MA
Verified Purchase:Yes
Very easy to use and quite comprehensive. Been using it for many years…
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bucket61
from Hot Springs AR
Verified Purchase:Yes
Been using HR Block tax software for years. It's a great product, makes filing your taxes easy.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: trixxie
from Chicago suburbs
Verified Purchase:Yes
I've used this program for 6 years now and have always been happy with it. It has good features and the fact that it can draw from past year's info is a real time saver!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Durham, NC
Verified Purchase:Yes
The software did not download my previous year’s return. It didn’t load all the forms I needed so I had to go back to “ Take Me To” several times. I updated the software prior to any entry of data, then when I completed the return and paid for the State return, it forced me to update again and double charged me. It was very frustrating and I’m rethinking using H&R for next year. I have been using H&R for many years,very disappointed.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Abigail, Social Media, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock