Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,395 Reviews)
Open Ratings Snapshot
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product. 
(
52,730 out of 61,888
)
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Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
I've been using H&R for 10 or more
on February 8, 2020
Posted by: justspoffing
from Gilbert, AZ
Verified Purchase:Yes
Worked for me without a flaw. Download of 1099 forms was great. Seems like the interview could be shortened by using answers from previous years but this is a very minor problem. This about my 10th year using H&R, next year will be 11!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy and Affordable Tax Prep
on February 8, 2020
Posted by: Edd S
from Providence Forge, VA
Verified Purchase:Yes
Quick, easy and correct. I continue to be a fan of this comprehensive and affordable tax program!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Useful, but a bit rough around the edges
on February 8, 2020
Posted by: paul7376576546
from San Diego, CA
I was able to file my taxes without too much effort using this software. In general, it works ok, but there are a lot of "rough edges", things that really shouldn't exist in a final, released version of software.
For example, the "see which forms are finalized" link on the updates page doesn't actually take you to a page that shows which forms are final and which will be updated. Instead, it takes you to a page to download old version of the tax software.
Another example is the bank account information. The software wasn't able to carry over bank account information from my federal tax payment to my state tax refund. It has to be a very common case that filers want to use the same account for both, but for some reason, the "copy from federal" box was grayed out -- maybe because one was a payment and the other a refund? In any case, another missed opportunity to make a simple improvement to make the software more user-friendly.
A third example is the printouts - using the supplied PDF driver, the summary pages at the beginning of the federal and state returns is cut off at the bottom of the page. Someone didn't bother to do a basic check of how the print margins should be handled so that the text breaks between lines.
These examples are typical of the rough edges throughout the software. It works for filing your taxes, but it's not a shining example of well-designed software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple to Use with Confidence
on February 8, 2020
Posted by: JImboT
Verified Purchase:Yes
I’ve been using the H&R Block downloadable software for several years. It easily grabs my past years information where I only have to edit the changes for the current year. The H&R Block program is intuitive and easy to navigate.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Gets the job done!
on February 8, 2020
Posted by: Runner45
from Johnstown, PA
Verified Purchase:Yes
I have been using this software for years and never had a major problem getting my taxes done. I would have given this version 5 stars but I had a problem verifying some entries on the worksheets. For some reason a zero was interpreted as a number and the software wanted me to answer more questions about the subject. The additional questions did not apply to my submission. I had to delete the zeros and leave the entry blank to remove the warning messages I received on the final review of my submission.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Do you BETA test?
on February 8, 2020
Posted by: Happy Traveler 60
from San Bernardino CA
Verified Purchase:Yes
Too many software bugs that lead to many hours of problems.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Quick and Easy
on February 8, 2020
Posted by: Nick4219
from New Braunfels, Tx
Verified Purchase:Yes
Have used this program for a long time. Always easy and quick. For an old guy this is the program to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Tax software
on February 8, 2020
Posted by: Bruin girl
Verified Purchase:Yes
Excellent program, easy to use.. Been using it for my family for yrars.
Pros: Maximizes refund
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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