Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,392 Reviews)
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: AMX72MAN
Verified Purchase:Yes
Always a good experience, I've used this software for over 20 years, it's the only tax preparation software I will use
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Guilford CT
Verified Purchase:Yes
Worked as expected. I wish the personal information request was not there in the beginning. Every year I expect it in small type and decline
Pros: Easy to prepare
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Kind of sucks tour whole business model is to lobby to make taxes difficult so that you can make us pay to make them more simple.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SuzieM
from San Francisco
Verified Purchase:Yes
I was reluctant and hesitant to do my own taxes but this program made it very easy.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Long Beach, Ca
Verified Purchase:Yes
I completed our taxes successfully in several hours. I was satisfied with the results.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Clark9
from Oregon
Verified Purchase:Yes
So many questions, i think you guys ask so many questions just a simple thing..make more simple..
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
Easy and consistent. Year after year. If we Have to do taxes at least make it easy on yourself.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JR91
from Bowie MD
Verified Purchase:Yes
I had a bad experience first time ever. I assume it is because of the AI that you are using. You e Filed my Federal but not my Maryland. For what reason I'm not sure. something to do with taxes being already taken out in my Maryland taxes. I assume this again was an Ai problem
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock