Its too confusing to be easy to use. I've used this and its main competitor and found this one was too hard to comfortably use. It used to be very helpful but not anymore. The RMD was extremely hard to find. I followed each step carefully and still had to go to the internet to find a way to locate where the RMD information was. Same thing with a couple of other items.
Cons: Time consuming, Hard to prepare, Hard to import documents
From the fact that you failed to send me a heads-up on availability of 2019 product to the ordeal of using this year's software, this is, by far, my worst experience since TaxCut days. How sad. PA state E-file was almost impossible, minor errors in using last years headings, and failing to print a payment due voucher for my "final" state printout but printing one for the IRSD even though I filed electronically? This is only a sampling. Your people should hang their heads in shame. This is not the H&R Block quality that I am used to and expect every year.
I was anticipating needing to have a professional tax preparation this year due to some major life changes, however, the H&R Block Deluxe software walked me through those spots I thought would have been beyond my ability to understand and before I realized it, my taxes were completed and filed!!! Wow! Just Wow!!!! Thanks