I’ve been very happy with your tax program, but had one major disappointment with it this year. We were married in 2025 so after 20 years filing separate returns we filed a joint return. First, though, I did married filing separately returns so I could compare final results with the combined return. The disappointment occurred when I discovered that the program could not import the data from the separate returns into the combined one. It had to all be re-entered, with quite a few glitches.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I've used H&R for the past 5 years. I like it better than Turbo Tax. I didn't like on the Charitable donations having to go in and out for each contribution, i.ie., men's clothing, small appliances etc.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
was unable to claim the va 529 education funds on my va return.!!!
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
This is the third year I have purchased H & R Block Software and so far it has worked better than quicken software. keep up the good work.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Overall, very good but when I received the notice I had two data errors to clear on an obscure form, I had no idea what was required or what I did wrong. To finally be able to submit my return to the IRS, I had to delete the forms. Not sure if this will result in a problem down th road but I got frustrated trying to fix the "error" without getting any clues from the software program
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I got my return finished & transmitted in no time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!