Two years ago I had problems with "Brand T" tax software. Problems happen, but their customer support was so poor that I quit that brand, and I won't go back.
So, I started using H&R Block for the 2018 tax year, and I am completely happy with the program. I have had no problems, and easily completed my federal and California forms both years.
I'm a fan. I've been using H&R Block's tax software for each of the last eight tax seasons now. It reduces the complexity of tax preparation, and converts the dreary drudgery of it to something that is, dare I say it, almost enjoyable instead. Thanks!
Easy to use and got it done. Love the import feature from financial institutions but didn't have USAA so had to give a 4 star rating. Other than that it was 5 star
Pros: Easy to prepare, Easy to import documents, Fast