I have used this product for many years. It is quite easy to use. The only improvement I would like to see is the ability to be more selective with printing. Some pages cannot be printed. Others require "all" pages to be printed when "all" are not needed.
Downloading was far more difficult than it needed to be. I filled out the forms, then was forced to play some kind of puzzle game before I could finish the transaction. Then, I had to disable ALL of my ad/virus/malware blockers to be able to click on the download button. If you want my money, don't make it so hard for me to give it to you. I'll try again next year, but if it's still this hard to download, I'll go somewhere else.
I have been using H. R. Block software for the past 12 years. It is easy to use and gets the job done without mistakes. It takes the guess work out of tax season