I have been using H&R Block software for close to 20 years. I have always found it easy to use and very reliable. It takes the drudgery out of tax time.
Pros: Easy to prepare, Easy to import documents, Fast
Very easy to use. Can complete your taxes as source documents come in and not overlook any item or deduction. As a loyal user for many years I have confidence of the accuracy of my return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I "upgraded" from Turbo-Tax to HRB several years ago and happy that I've done so. Since I don't own a business or have rental properties, the basic version works perfect for me. I have never had a problem and it is simple to use. When I submit my return, I have complete confidence that it is error free.
Fed program is fine, IL efile problematic. A copy of a Federal form is required and it's not available to efile. You have to print your Fed 1040 and submit by mail.
I found the federal tax return to be quite good although I would have liked some help with form 2210. I felt like I was on my own with that. The state tax return was a pain. It irks me that I had to spend almost as much to e-file it as I did on the whole package. Yes, I could of mailed it but the return was 20 pages long - a ridiculous amount to mail. I also had to manually do some of the forms there as well. So some of the fault lies with the state of PA (too complex especially when you consider that it is a flat tax state) and some of it with H&R.