Mostly this was easy to follow through the interview except the 'back' button did not return to the previous screen and was hard to understand where it was taking one back to. And the forms for next year's estimated IRS taxes was incredibly difficult to find (AI no help) and was only found after printing out the entire 2025 return.
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I've used H&R Block tax software for the past 4 years. It has always been easy, quick, and smart enouth to keep me from making a mistake. I file electronically and get my return within a few days and I save $$ by doing my taxes myself.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Easy to use, accurate, nice refund to balance out state payment, reasonable costs for software, so much better than doing it by hand, Accurate, Great UI.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I have used your tax preparation software for many years. It is clean, easy to use, and the auto download from my employer and my stockbroker (Schwab) works well.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.