I have been using H&R Block Deluxe software for many years and have never been disappointed. When I didn't understand something, the help section was very helpful and beyond that if I needed help, I went to their local office and they were more than happy to give me assistance. I highly recommend it.
This year's (2019) TaxCut software by H&R Block is not what we had in previous 15 years. There were a number of problems with the software (on PC/Win), e.g., problems with updates, issues with printing, lack of support for resolving inconsistencies. I've used H&RB for over 15 years now, but I'm afraid I can't recommend the 2019 version due to poor quality of the software release.
I have used this product each year for decades. It handled our complicated itemized deductions flawlessly, and now we can take advantage of the ease of standardized deductions. Great product; highly recommended.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Have used H&R Block tax software successfully for many years. Each year the software seems to be improved and given our convoluted and constantly changing tax code this is no small feat. My only regret is that the program isn't available for the Linux OS.