Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,392 Reviews)
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Anonymous
from California
Verified Purchase:Yes
5th time using H&R always a chalenge but it does make it easier
Cons: Time consuming
Value
2
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Customer Rating
5
Incredible every time
on April 3, 2026
Posted by: Taylor_twentytwo
from GA
I have used this for the last 3 years to do my personal taxes. They give great recommendations, accuracy checks, and I always feel confident that my documentation will be done correctly
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY
Verified Purchase:Yes
I’m a long time user and I can’t imagine doing my taxes any other way.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
2
Screen view too small
on April 3, 2026
Posted by: TC the Creek
from OR
The form only fills part of the screen. Need to have some way to enlarge the view to be readable for older eyes.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Ells26
from Allentown, PA
Verified Purchase:Yes
Been using this product for and never had a problem, electronically file my federal and state returns. Would suggest there be a button added to print the Local Income tax too as I almost forgot to go back and manually call up the form and print it. Get my refund quickly!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Stevewc58
from New Orleans
Verified Purchase:Yes
I've been using this for several years and it is great. Easy to use and great results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
3
OK for standard return but not for deceased party
on April 3, 2026
Posted by: Anonymous
from NJ
Verified Purchase:Yes
It worked for a standard return but doesn't work correctly for a return of a deceased individual. The return was rejected by the IRS twice stating that I was not the court appointed representative. However on the 1310 form option B was selected which designates I am the legal representative. Also the software requested I upload the probate order from the court which I did. Trying to print the entire return to mail in didn't work either. The forms stopped print after schedule B. Calling support provided no solution
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rosedale MD
Verified Purchase:Yes
I'm retired, got all done entering my pension IRA'S, 401k, dividends, RMD's, and interest. Owed zero taxes. Then I entered my Socicial Security then I owed money. I looked and looked and finally found it. It is very to go backb harlf once a person does a final check.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock