I use H&R Block Deluxe Software to do my personal taxes, and one of my daughters taxes. It is a user friendly program. It walks you through tax questions whether you are doing a long form or a short form. I highly recommend H&R Blocks software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I successfully completed and filed my Federal and state returns without too many problems, but I did run into two concerns. First, the instructions for bond premiums and market discounts are opaque and I had to seek out help to understand what to do. Second, I printed my return and all worksheets to a PDF file to save on my computer, then went to print a hard copy of the filed pages only, and the program crashed and would not reopen. This happened multiple times, indicating a software issue. (I use a MacBook Pro so PC users might not encounter this issue.) It was so bad that the only fix was to totally reboot my laptop.
I worked for H & R Block 34 years, did all kinds of returns, but this is not a very friendly version if you have retirement, dividends, interest & social security. It is confusing when all the worksheets pop up also.