It could be more user friendly if the "NEXT" and "Back" boxes were at the sane location on every page so that it would not be necessary to reposition the cursor after completing insertion of data on that page.
Saved my returns multiple times but next day went to complete them and no files! I've used h&r block for years, I know how to save files. Will switch to turbo.
The software pulls information from previous years, and it doesn't allow changes. The uploaded w2 was incomplete, and I had to keep reentering the information. Also. I had a1999R , and the taxes that I paid there were not reflected anywhere. It also showed that i sold my farm, which i didn't. I could not terminate that either. I never entered that. I finally gave up and filed. I' hope that I won't get audited because of all the errors. I'll consult with a professional next year, as i don't want the stress.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents