I just completed my taxes and was puzzled by the recap for my state (ILLINOIS) return. The recap number for my state tax was greater than the payments I had made yet it showed me receiving a refund. The recap number for my state tax was not net of my tax credits which were enough to warrant a refund. In other words the paper work was accurate but the recap was very misleading and caused me to do some double checking and spend extra time that turned out to be unnecessary.
This software is easy to download and use. It walks you through the tax process step-by-step with easy to read and understand questions. I use it every year.
I have been using this product since paper tax forms were eliminated. I love the year to year transfer of information and the interview questions make me feel confident that I haven't forgotten anything.