I have been using H&R Block since 2006. First At Home, then Tax Cut, now it's just H&R Block. The ease with which the program guides you through the tax filing process is well worth the price paid. Staying with the same program also allows much information to automatically follow over from year to year. In spite of the various changes in my personal situation and the tax laws from time to time, it it still easy. This year I inherited an investment account. Previously all our investments were in tax sheltered retirement accounts, which don't require any tax considerations (except for RMDs). So this was a new area in terms of taxable gains, dividends, qualified or not, etc., including a bunch of 1099X and new reporting forms. The Deluxe + State program walked me through all of them and saved me a lot of money compared to what I had penciled in on my guesstimate. Very pleased.
Liked everything but had difficulty finding good instructions when it didn't like a couple of items on my return and description of was too vague to begin with.
Purchased H&R Block software with federal and state. Software worked as expected and federal return took 10 days from filing. Will continue to purchase H&R Block software next tax season.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast