Only thing that could approve is when E Filing state. If federal is rejected, you have to input card when you submit again. Needs to be better instructions about that.
I have always used this software in the past but this time I am having more difficulty with even looking up forms or moving around in the interview. I'm at the end of the return and it won't let me get past a form that never should have been there. I feel like they want you to spend more and have to talk to an pro for $30 more.
had difficulty installing software, computer could not open USB webkey, after a number of attempts finally accept it, would not down load software, was charged 3 different times, discovered that a letter in my last name was replaced with ? mark, had to call web I. T. to fix it they had to refund me 2 times in order correct error. other than that it worked very well. I would not recommend new user to acquire software.
Overall very good though anything concerning previous years is difficult for them. I had to upgrade to a new computer and the files I thought I could transfer did not. They could not really help me retrieve my other tax years so definitely need paper backup.
My kids use it now too. Results are everything I want (or reasonably expect). Initial entry is straight forward; can be difficult to find a specific data entry point again.