Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,395 Reviews)
Open Ratings Snapshot
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
3 out of 5
3
Wants to charge extra if you have a question
on February 29, 2020
Posted by: Grumpy0110
from NW AR
Verified Purchase:Yes
Could not find info on how to enter acquisition dates for capital gains tax when stock was purchased over a multi year period.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Software updates
on February 29, 2020
Posted by: Magdymike
from Florida
Verified Purchase:Yes
It takes me a month to get it done because your software update
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Ease of program, with support and audit protection
on February 29, 2020
Posted by: Anonymous
Verified Purchase:Yes
I have used your software for many years. I am a very satisfied customer. I find your software easy to work with.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
5 stars
on February 29, 2020
Posted by: Taniesha Brandon
from California
Verified Purchase:Yes
I had a wonderful experience I would definitely let everyone know that H+R block is the best 5 stars
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great again this year.
on February 29, 2020
Posted by: wjki
Verified Purchase:Yes
The software is very easy to use, even with moderately complicated circumstances. The interview format walks you thru each appropriate form for your circumstances.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good but somewhat confusing.
on February 29, 2020
Posted by: babe 38
from Augusta GA
I need to erase a return that was not completed. How do I delete a return?
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very Thorough
on February 29, 2020
Posted by: FLfamily
from Central FL
Easy to use and so thorough you can’t possibly forget to include everything.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Disappointing!
on February 29, 2020
Posted by: Dawgtired
from New Hampshire
I bought the Homeowners/Investors Deluxe Software Federal edition about a week ago and worked through it this afternoon. I've used Block software for the last two years and have been pretty happy with it. Today, however, I came close to making a major mistake which could have been easily prevented and certainly should have been identified at the last review of my work prior to submission. That mistake is that I failed to enter the amounts withheld from three major sources of income. This came to my attention when my projected refund was a couple thousand dollars less than last year. Still, I got the message that the return had been checked and was free of errors except for three minor areas that needed attention. There was no mention that lines for withholding had been left blank. I reviewed the whole return focusing on the probable cause for the decreased refund and quickly found the problem. In the past the software dealt with line by line guidance for all the major inputs, but this year there was just a display of all the places for information with no prioritizing. Withholding info was just buried among all those other lines that are not applicable to most of us. The W-2s often have the withholding boxes emphasized, but not this software. The error is still mine, but I feel that the software should prioritize the information that is absolutely essential for the average preparer and that certainly it should have recognized that the withholding lines were blank and sought verification that this was by intention before offering final submission.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
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