Easy to use and understand. Multiple options to transmit data. Fees if you need help of the chat and choose to e-file may equate to close to same as going in person.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I found it a little difficult when going through the itemization's. However, I also learned that I should just skip them after this year If you do not need to itemize, it's a great product. That is particularly true when trying to list donations, of which we do several.
Did an okay job. Love the 5 federal submittals with purchase, but product doesn't do a good job explaining some of the more involved processes (ie IRA-Roth conversions).
You've changed. Before, every step there was clear explanations that you could access easily. Not anymore. Your explanations are not clear or relevant to the step that you are on. Been with HRB for @ 18 years. Might be time to try turbo tax.
I purchased and completed my federal tax, however I got a rejection from federal due to software not current and the update to fix it not available until March 5. Very disappointed and will not purchase again!!
I have been using this software for many years and it is easy to follow. Importing data from last year's return serves as a reminder to cover all your bases. The deduction Pro feature allows you to easily handle donations, unfortunately, it is no longer separate software so you can't use it as you go thru the next year for record keeping. You can set up a dummy return to use the program throughout next year but there seems to be no way to import the data into next year's return, so you have to retype all the information. I setup a dummy return to estimate next year's taxes by copying this year's returns and making adjustments anticipated for next year. A lot easier than the programs planning solution.