This is my 5th year using this software. The prompts are clear, specific, and easy to follow. Im a performing artist--a creative. Math is so not "my 'thang'". I tell my friends that if I can use this and understand it completely, so can anyone. Love it!
Great product but needs to be more flexibility between the interview process and forms. It seems like it is one or the other. Other issues such is financial institution input - if you do it a second time to get a later tax form, it doubles up on everything else.
There were two glitches in the software. One was that I had $0 in foreign investments and they wanted me to tell what countries I had the investments in. The other was it didn't know my State tax info for how much tax I'd paid last year even though I did my state taxes with their software and it imported everything else.
Pros: Maximizes refund, Easy to import documents, Fast