I have been using this product for a long time, I have used it since I start filing my taxs, and I got use to this program! Like it much!! I tell others to use it!!
SUGGESTIONS: early in interview process, ask client if they intend to eFile. During interview process, make it OBVIOUS with on-screen visuals that the return in progress has not been eFiled. Each time SW is restarted, give notification that client is working on a return that is NOT YET eFiled. After eFiling, make visible success indicators much more obvious.