I have used H&R Block Deluxe + State many times in the past and had no issues whatsoever. However, this time I did have a few minor issues. When getting ready to submit the Federal return, the H&R Block software had the incorrect AGI from the year before, which took a while to figure out how to fix. I don't know where it got the incorrect AGI from! Later, the Fed rejected the first submittal due to a birthday mismatch, again from the prior year's uploaded data file. I don't know where it got that date from! However, I still prefer H&R to TurboTax.
I've used this software for a number of years, and it never fails. I don't have complicated taxes, but it's got all the features for more if I did need it.
Perhaps not HR fault that PA return is confusing. Fed return could be simpler if one can just choose to take std deduction if one knows itemizing can't be greater. Not clear of what significance going thru it all makes ---????