I switched to H&R Block software 6 years ago from using another popular software. It is easy to use, accurate and much cheaper than the compititor's software. Preparing my tax return was a breeze.
Pros: Easy to prepare, Easy to import documents, Fast
Again this year I found it complete and very easy to follow . My only problem was when I originally bought the physical disc package, it stated I needed Windows 8 or up to work. For a while I thought I would have to buy an upgrade to Windows then a new computer. I then found out I could download electronically to my Windows 7 computer. After downloading it was the usual smooth sailing.
Again this year I found it complete and very easy to follow . My only problem was when I originally bought the physical disc package, it stated I needed Windows 8 or up to work. For a while I thought I would have to buy an upgrade to Windows then a new computer. I then found out I could download electronically to my Windows 7 computer. After downloading it was the usual smooth sailing.
I've used H&R Block software for many years and have been for the most part pleased with the product. I did have a problem with e-file this year. The system entered activation code was entered all lower case and did not work. While in the chat que I found the install email and saw the code was upper case. I made the correction and the transmission worked. Needless to say that did not give me a warm fuzzy feeling about your product.