Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,392 Reviews)
Open Ratings Snapshot
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy
on April 5, 2026
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
Easy to use. All the information you need to complete a return.
Pros: Easy to prepare, Fast
Value
3 out of 5
3
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very easy to understand
on April 5, 2026
Posted by: Ease to use
Verified Purchase:Yes
I have used this program for 5 years and will continue to use it.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 5, 2026
Posted by: chazno
Verified Purchase:Yes
Taxes pretty easy
I struggled to see exactly what the state forms looked.
Overall - very satisfied
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
A super frustrating and disappointing tax year
on April 5, 2026
Posted by: Anonymous
from ABQ
Verified Purchase:Yes
It took a while for the software to recognize the difference between my 1099r and my wife’s.
Then the state return was rejected and I don’t know why. But it could be because the software kept mistakenly showing my social for my wife’s.
Very frustrating this year
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Finding Another Tax Software Program
on April 5, 2026
Posted by: Anonymous
from AZ
Verified Purchase:Yes
Not real professional. Finally just deleted your form and the IRS accepted my return. Constant messages until April to wait to file.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Greatest text sotware
on April 5, 2026
Posted by: Anonymous
Verified Purchase:Yes
This is best tax software! Super easy to use. I have been using it for over 20 years.
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Familiar and "easy"
on April 5, 2026
Posted by: A different nickname
from Kingston
Verified Purchase:Yes
I have been using Block for years and I find it efficient and easy to use. Being able to import form content from my financial institutions makes things pretty easy and straightforward.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Knows what it's doing.
on April 5, 2026
Posted by: DougCraft
from Cincinnati, Oh
Verified Purchase:Yes
Handled all of my in's and out's with no problems.
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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