Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,388 Reviews)
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
5
Versatile tax package that has great support
on October 10, 2026
Posted by: Anonymous
from Silicon Valley
Verified Purchase:Yes
Product works well. I've been using it for decades.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Lexis, Social Media Team, October 12, 2026
Willjammee, We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Federal tax program better than the state program
on October 9, 2026
Posted by: 27bobnotbob
from San Francisco
Verified Purchase:Yes
The state software is not at the same level as the federal program and does a very poor job of explaining any part of it
Cons: Hard to prepare
Value
3
Response from HRBlockBy Lexis, Social Media Team, October 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Have been using this product for 15+ years, taxes are a breeze.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, October 12, 2026
Frank8632, We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
on October 8, 2026
Posted by: lefty1121
from new york
terrible software. tax forms disappeared cannot get them back
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, October 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: gbilpuch
from Princeton, Texas
Verified Purchase:Yes
Been using TurboTax for years. Purchased H&R Block this year primarily because of the cost difference. I was a bit concerned about the functionality of the software. It turned out to be great. It imported all my TurboTax information from last year and provided a smooth and seamless workflow to completion and filing. I will definitely purchase it again next year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Tra Social Media Team, October 9, 2026
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
Written by a customer while visiting HRBlock
Posted by: NycJay
from Nyc
Verified Purchase:Yes
Good software for personal return. Interview process is pretty straightforward. Input info based on what is asked. Using it since 1998 when the program used to be called Taxcut
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, October 8, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Unreasonable, added fee grab combined and poorly handled situation with a state K-1 that varies from federal K-1.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, October 8, 2026
Marty, Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: weinanddine
Verified Purchase:Yes
the software isn’t as easy to use or intuitive like turbo tax/intuit software
Response from HRBlockBy Lexis, Social Media Team, October 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock