Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,392 Reviews)
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Anonymous
from Wentzville, MO
Verified Purchase:Yes
I’ve used this software for years for both my taxes and a couple of other family members. I love the import feature. The guided features are great in case you’re not sure about one option versus another, helping you make the best choice for max refunds.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: xatcat
from Antioch CA
Verified Purchase:Yes
Software did not have a section where it could do the calculation for a lump sum amount recived on social security.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sheldon25
from Connecticut
Verified Purchase:Yes
You need to dig deeper than you think.
If you are dealing with a mandatory required distribution and a qualified charitable donation, this program has little guidance. When I called the 800 number I found that the agents knew less than I did. It was suggested that I go to a Block office and ask them, but be prepared to pay for their services.
Shouldn't the program handle this common transaction?
Next year I will try Turbo Tax.
If you are dealing with a mandatory required distribution and a qualified charitable donation, this program has little guidance. When I called the 800 number I found that the agents knew less than I did. It was suggested that I go to a Block office and ask them, but be prepared to pay for their services.
Shouldn't the program handle this common transaction?
Next year I will try Turbo Tax.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Raleigh, NC.
Verified Purchase:Yes
I purchased my first copy about 5 years ago to replace my accountant who was getting way too expensive. The product is easy to install and to use and comes at a fair price. . It also provides a reliable platform to keep copies of old returns. This can come in handy when I have a question about a particular item.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kelso, WA 98626
Verified Purchase:Yes
I have been using this program satisfactorily since 2017. This year the interview process had trouble handling my QCD's. It filled in a box with an error, which indicated I didn't take enough out of my IRA RMD. I had a long phone conversation with one of your agents, who agreed with me, but couldn't resolve the issue. I speculate the problem may have had something to do with Form 8606. Filled in properly and submitted.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OH
Verified Purchase:Yes
Have been using Block tax software for years and very happy with it.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BrownDeer
from Maryland
Verified Purchase:Yes
Arithmetic error in program caused me to amend Federal return and resubmit. A late update corrected the mistake but I had already filed with IRS. The program did not properly calculate state and local income tax adjustment for the NIIT.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Bid Ed
from Dagsboro, Delaware
Verified Purchase:Yes
Easy to use. Will know how the results are after reviewed by state and federal.
Pros: Easy to import documents, Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock