Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,392 Reviews)
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Debbie1734
from Florida
Verified Purchase:Yes
Our tax return was more complicated this year. We found it difficult to maneuver to to places we needed to be. We won’t be able to use this product going forward.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dale N
Verified Purchase:Yes
Good product, fair price . Would like to see the screen size larger with larger print . Seemed harder to read as compared to Turbo Tax.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minneapolis, MN
Verified Purchase:Yes
The H&R Block deluxe 2025 software worked fine with the exception of a small problem while filing the federal and state taxes. The program seemed to file the tax forms then went to a final update check, asked for the credit card information again then sent the tax forms in. This caused me to be charged twice to send the state tax forms in.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
software will not install on windows 11 computer
on April 7, 2026
Posted by: matrixaj
from Nashville, North Carolina
Verified Purchase:Yes
I bought this software in December 2025 at a good price.
Cons: Time consuming, Hard to import documents
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: happycustomer27
Verified Purchase:Yes
Been using this for years, makes doing taxes so easy!
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: gray matter
from Kyoto
Verified Purchase:Yes
I am regretting purchasing this software. I don’t believe this software is necessary and for most adults learning taxes is the way to go than counting on this company.
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Djdggg
from In the USA
Verified Purchase:Yes
Software was better than I thought, however some of the language was in Creek, hard to figure out what that was telling me how to navigate the program
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: MikeTux2026
from Garland, Texas
Verified Purchase:Yes
Have used Turbotax, however TT decided not to function with windows 10. I could have installed Win 11 but did not want it. HRB worked with win 10.
Complaints, repeatedly received
Rejection code FD-31-FMT-8042-2ad92e5a654993d2
Usual entries were OK:
Update Software, Verify PIN/AGI, last year’s Adjusted Gross Income (AGI) or PIN,
Check Dependent/Tax Credit Info, Missing/Incorrect Form, etc
Check Dependent/Tax Credit Info, Missing/Incorrect Form, etc
After many tries,
- Deleted couple of empty forms (probably carried over from last year), and
- Changed a 'negative' sign to 'positive' showing Qualified business net (loss) carry forward from prior years (this was an automated entry.
- Changed a 'negative' sign to 'positive' showing Qualified business net (loss) carry forward from prior years (this was an automated entry.
Finally accepted by IRS
Suggest more error checking in future.
Cons: Time consuming
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock