Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,392 Reviews)
Open Ratings Snapshot
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy to use and accurate.
on April 8, 2026
Posted by: Dale Ke
from Oro Valley, AZ
Verified Purchase:Yes
I have used H&R Block tax programs for many years. It has always been easy and accurate.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Works Great
on April 8, 2026
Posted by: Anonymous
from FL
Verified Purchase:Yes
Have used H&R for many years, maybe 20. Have always found it to be straightforward and easy to use. I did not have the most complicated returns, so it suited me fine.
Pros: Easy to prepare, Fast
Value
4 out of 5
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Deluxe 2025
on April 8, 2026
Posted by: JMTM
from East Windsor NJ 08520
Verified Purchase:Yes
Very user friendly
Have been using this software since 2 decades and have not faced any problem ever
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Had a few bugs requiring manual supervision
on April 8, 2026
Posted by: Anonymous
from New York state
Verified Purchase:Yes
The software worked mostly fine but had significant glitches: for 1099-Rs it messed up the amounts and payers mixing among recently added entries. The updates providing carryover of losses for Schedule K-1’s was way too late almost close to filing deadline. There were needless data verification alerts in accuracy checks
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Taxes
on April 8, 2026
Posted by: Anonymous
from Holyoke MA
Verified Purchase:Yes
easy to use, have been using the program for years
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Lousy update procedure
on April 8, 2026
Posted by: TheRaven
from VA
Verified Purchase:Yes
I was not happy with the way updates had to be done. I had to try several times to download the updates successfully. Don't remember having such problems in previous years using the software. Also, got a note saying I didn't owe a underpayment penalty and then it asked if I wanted to calculate my underpayment penalty! Not very consistent with the messages and the calculations.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
software
on April 8, 2026
Posted by: ssdb
from Atlamta, GA
Verified Purchase:Yes
The software is hard to handle correction for state.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
vs TurboTax…meh
on April 8, 2026
Posted by: ImportNow
from Nevada
Verified Purchase:Yes
do you actually read this?
Coming from TurboTax for 20 years H & R was not terribly difficult, however a serious fatal flaw, two actually.
One) importing of documents from financial company packages. Your software prompts for multiple importing, and each time accumulates those and piles are on top of each other so end up with triple of everything triple income triple withholding triple everything. This is very very poorly executed
Two) the way your software handles RMD is confusing and seemingly inaccurate
Three) when there are errors or penalties your software does not explain why
Four) there is not a side-by-side analysis with previous years such as TurboTax offers that helps you know if you’re doing this year accurately and things are lining up upright.
Intuits corporate decisions are abysmal and will not be going back to them. Questionable if HR is the right replacement choice though
Cons: Hard to import documents
Value
3 out of 5
3
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
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