Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,392 Reviews)
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Nathan KC
from Kansas city
Verified Purchase:Yes
We Buy GR block software every year and use it for taxes and efile
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA
Verified Purchase:Yes
I have used H&R Block software for many, many years and have always found it to be user friendly and easy to use. Highly recommend for anyone who does their own taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: GPB68
from Atlanta, GA
Verified Purchase:Yes
Good value for cost and has everything I need. The help on big topics is good, but for narrow topics it could be better (like finding out where I had entered specific data in the "interview" mode, such as a qualified charitable distribution).
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Gary1357
from Indiana
Verified Purchase:Yes
Last year’s return was much easier to complete. This year I had a glitch with the ability to enter data. I called the help number and left my phone number for a call back, without losing my place in line, however I never received a call back. After a couple of hours I called again and waited for approximately 25-minutes before a lady answered, who I could barely understand, who was unable to help me with that issue. She put me on hold again so that she could speak to her supervisor. Again I waited on hold for about another 20-minutes until the call was dropped on HR Block’s side. After about two and one-half hours I was finally able to figure out how to get the program to accept my data numbers.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Auburn, CA
Verified Purchase:Yes
Using this software for my third tax year. The big standout for me is that in case I get stuck preparing my return, I can always take the flash drive to the field office to complete it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Henderson NV
Verified Purchase:Yes
Everything went well as it as done in the past 10 years until I got to the K-1 schedule and it would not let me get past that and I had no where to go or noone to talk with about it.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Wey23def
from Myrtle point Oregon
Verified Purchase:Yes
It’s so easy to get taxes done with HandR Block software. I’ve been using it for 20 years. It gets better every year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Unclebob1949
Verified Purchase:Yes
I have continued to use H&R Block Deluxe software as I am used to the format, especially the automatic updating from the previous year. It saves me a lot of time and worry.
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock